Terms of service

Terms of Service

Effective Date: September 10, 2026

Welcome to Tioraa. These Terms of Service govern your use of tioraastore.in and your purchase of products from our website.

By accessing our website or placing an order, you agree to these Terms of Service. Please read them carefully before using our website.

1. About Tioraa

Tioraa is an online retail store operated through tioraastore.in.

For questions regarding our products, orders, or services, you can contact us at:

Email: tioraastore@gmail.com
Instagram: @tioraa.store

2. Use of Our Website

By using our website, you agree that you will:

  • Provide accurate and complete information when placing an order.
  • Use the website only for lawful purposes.
  • Not attempt to interfere with or damage the website.
  • Not use the website for fraudulent or unauthorized activities.
  • Not copy, reproduce, distribute, or misuse our website content without permission.

We reserve the right to restrict or terminate access to our website if we reasonably believe that these Terms have been violated.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, and other information displayed on our website are accurate.

However:

  • Product colors may vary slightly depending on your device or screen settings.
  • Product dimensions and specifications may have minor variations where applicable.
  • Product availability may change without notice.
  • We reserve the right to correct errors or inaccuracies in product information.

If a product is materially different from its description, your rights under our Return & Refund Policy and applicable law will apply.

4. Prices and Payments

All prices displayed on our website are subject to change without prior notice.

The price applicable to your order will generally be the price displayed at the time you place the order, except where an obvious pricing or technical error has occurred.

We may use third-party payment providers to securely process payments.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

5. Orders

When you place an order, you are making an offer to purchase the selected products.

After receiving your order, we may send an order confirmation. An order confirmation does not necessarily mean that the order has been finally accepted if we identify an issue such as:

  • Product unavailability
  • Pricing or product information errors
  • Payment problems
  • Suspected fraudulent activity
  • Delivery restrictions
  • Technical errors

If we cannot fulfill an order after payment has been made, we will provide an appropriate refund in accordance with applicable law.

6. Order Cancellation

If you wish to cancel an order, please contact us at tioraastore@gmail.com as soon as possible.

We will try to accommodate cancellation requests made before the order is processed or shipped.

Once an order has been shipped, cancellation may no longer be possible and our Return & Refund Policy may apply.

7. Shipping and Delivery

We will make reasonable efforts to process and deliver orders within the estimated delivery period shown on our website.

Delivery times may vary because of factors such as:

  • Shipping carrier delays
  • Weather or natural events
  • Public holidays
  • Incorrect or incomplete delivery information
  • Customs or regulatory delays
  • Other circumstances outside our reasonable control

Please ensure that your shipping address and contact details are accurate when placing an order.

For additional information, please refer to our Shipping Policy.

8. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

If you receive a defective, damaged, incorrect, or materially misdescribed product, please contact tioraastore@gmail.com as soon as reasonably possible.

Nothing in these Terms is intended to limit any rights or remedies available to you under applicable consumer protection laws.

9. Intellectual Property

All content available on tioraastore.in, including but not limited to:

  • Logos
  • Brand names
  • Product descriptions
  • Graphics
  • Images
  • Website design
  • Text
  • Videos
  • Other original materials

may be owned by or licensed to Tioraa and may be protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, sell, or commercially exploit our content without prior written permission.

10. Third-Party Services and Links

Our website may use third-party services such as payment processors, shipping providers, analytics services, advertising platforms, and other technology providers.

Our website may also contain links to third-party websites or services.

Tioraa is not responsible for the content, policies, security, availability, or practices of third-party websites or services.

Your use of third-party services may be subject to their own terms and policies.

11. Promotions and Discounts

From time to time, Tioraa may offer promotional codes, discounts, or special offers.

Unless otherwise stated:

  • Promotions may be subject to specific terms.
  • Promotional offers cannot necessarily be combined.
  • We may limit or discontinue a promotion where permitted by law.
  • Promotional codes may have expiration dates or product restrictions.

Any specific terms displayed with a promotion will apply to that promotion.

12. Prohibited Activities

You agree not to:

  • Use our website for unlawful purposes.
  • Attempt to gain unauthorized access to our systems.
  • Introduce viruses, malware, or other harmful code.
  • Use automated systems to scrape or collect website data without permission.
  • Engage in fraudulent transactions.
  • Misrepresent your identity or payment information.
  • Interfere with the operation or security of our website.
  • Abuse our return, refund, discount, or promotional systems.

13. Disclaimer

We make reasonable efforts to keep our website available and information accurate.

However, the website and its content are provided subject to availability, and we do not guarantee that the website will always be uninterrupted, error-free, or completely secure.

Nothing in these Terms excludes or limits any liability or consumer rights that cannot legally be excluded or limited under applicable law.

14. Limitation of Liability

To the maximum extent permitted by applicable law, Tioraa will not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or products.

This section does not limit liability or rights that cannot legally be limited under applicable law.

15. Force Majeure

Tioraa will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, severe weather, government actions, strikes, transportation disruptions, internet or technology failures, or other extraordinary events.

16. Changes to These Terms

We may update these Terms of Service from time to time.

Changes will become effective when the updated Terms are published on tioraastore.in, unless otherwise stated.

Your continued use of our website after changes are published constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

17. Governing Law

These Terms of Service will be governed by the applicable laws of India.

Any disputes will be subject to the jurisdiction of the courts and authorities having appropriate jurisdiction, subject to applicable consumer protection laws.

18. Contact Us

If you have any questions about these Terms of Service, please contact us:

Tioraa
Website: tioraastore.in
Email: tioraastore@gmail.com
Instagram: @tioraa.store

Thank you for shopping with Tioraa.