Privacy Policy

Effective Date: September 10, 2026

At Tioraa, accessible through tioraastore.in, we respect your privacy and are committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or place an order with us.

1. Information We Collect

When you visit or use our website, we may collect certain information, including:

Personal Information

When you place an order, contact us, or interact with our website, we may collect:

• Full name
• Billing and shipping address
• Email address
• Phone number
• Order and purchase details
• Payment-related information
• Information you provide when contacting customer support

We only use payment information as necessary to process transactions through our payment service providers. We do not intentionally store complete credit or debit card details on our own systems.

Automatically Collected Information

When you browse our website, certain information may be collected automatically, such as:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Referring website
• Approximate location information
• Website usage and interaction data

This information helps us understand how visitors use our website and improve our services.

2. How We Use Your Information

We may use your information to:

• Process and fulfill your orders
• Deliver products to you
• Process payments and refunds
• Provide customer support
• Communicate with you about your orders
• Send important service-related notifications
• Improve our website, products, and services
• Prevent fraud, abuse, and unauthorized activity
• Maintain website security
• Comply with applicable laws and legal obligations
• Send promotional communications where permitted and where you have provided the appropriate consent

3. Payment Information

Payments made through our website may be processed by third-party payment providers.

Your payment information may be shared with the relevant payment provider only as necessary to process your transaction securely.

Tioraa does not intentionally store complete card numbers, CVV numbers, or other sensitive payment credentials on its own servers.

4. Sharing Your Information

We do not sell or rent your personal information to third parties.

We may share information with trusted service providers when necessary to operate our business, including:

• Payment processors
• Shipping and delivery partners
• Technology and website service providers
• Customer support providers
• Analytics and marketing service providers, where applicable
• Government authorities or law-enforcement agencies when legally required

These third parties may only receive information necessary to perform their services or where disclosure is required by law.

5. Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

• Keep items in your shopping cart
• Remember preferences
• Understand website traffic and usage
• Improve website performance
• Provide relevant marketing or advertising, where applicable

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

6. Third-Party Services

Our website may use third-party services for functions such as payment processing, analytics, advertising, shipping, customer support, and other business operations.

These third parties may process information according to their own privacy policies.

We encourage you to review the privacy policies of third-party services you use when interacting with our website.

7. Data Security

We take reasonable measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of your information.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including order processing, customer service, accounting, legal, tax, fraud prevention, and other legitimate business requirements.

When information is no longer required, we may securely delete or anonymize it, subject to applicable legal requirements.

9. Your Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

• Request access to certain personal information we hold about you
• Request correction of inaccurate information
• Request deletion of information where legally permitted
• Withdraw consent where processing is based on consent
• Raise concerns about how your information is handled

To exercise an applicable privacy right, contact us using the details below.

10. Children's Privacy

Our website is not intended for children who are not legally permitted to make purchases or provide personal information without appropriate authorization.

We do not knowingly collect personal information from children for purposes that are prohibited by applicable law.

11. Marketing Communications

If you subscribe to promotional communications from Tioraa, we may send you information about products, offers, promotions, or other updates.

You can unsubscribe from marketing communications at any time by following the unsubscribe instructions provided in the communication or by contacting us.

12. International Data Transfers

Depending on the service providers we use, your information may be processed or stored in countries outside India.

Where required by applicable law, we will take appropriate measures in relation to such transfers.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, technology, or legal requirements.

Any updated version will be published on tioraastore.in with a revised effective date.

We encourage you to review this page periodically.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Tioraa
Website: tioraastore.in
Email: tioraastore@gmail.com
Instagram: @tioraa.store

We will make reasonable efforts to respond to privacy-related enquiries in a timely manner.

15. Consent

By using tioraastore.in, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described above, subject to applicable law.